info
🥩fulfillment
all orders are packed and shipped within 3-7 days, I am a one person team so please be patient.
🥩 shipping
- all packages are sent via AusPost from Melbourne, Australia.
- international shipping available for most countries! (Except for US due to the uncertain tariffs situation)
- shipping costs are calculated during checkout
comprehensive and current list of countries that AusPost does or doesn't delivery to click here.
(please look for your country on the list under "standard parcels" if you are unsure if shipping is available to you).
- all shipping rates and estimated delivery timeframes are based on Australia Post guidelines thus please note that I am not responsible for any delays or discrepancies in delivery times.
please check here for estimated international delivery timeframes.
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some countries may charge customs duties, taxes, or handling fees on arrival. These are the buyer’s responsibility.
- i am not responsible for missing packages! If your package is lost or misdelivered please contact your local postal service.
- once an order has been shipped, it is in the hands of the postal carrier, I am unable to refund or replace orders that are lost or delayed in transit.
🥩returns/cancellations
orders that have yet to be shipped can be canceled.
once your item has shipped, I will no longer be able to refund you.
if there's a mistake with your order please let me know and i'll resolve it.
for further inquiries please email: iewabunny@gmail.com
if anything is broken on my website or bundles are not working please also let me know!